INTERACTIVE AND AUTOMATION SOLUTIONS
Applications: Hotel • Serviced Apartments • Condominium
• Front Digital Signage
Welcomes guests with effective animated image or video
• Interactive Digital Receptionist
Touch screen interface will provide your guests with essential information and navigation support
• Information and Advertisement Digital Media
Manageable digital content display at any location
• Quick Ordering / Booking system
Quick and clear service with interactive on-screen items ordering or booking
• Lift Information and Control system
Innovative elevator facility, combining information and advertisement playback with touch screen control and build-in guests cards processing
• Electronic Menu
Outstanding restaurant or bar upgrade with touch screen ordering software on stationary mounted All-in-One or
Tablet PC will bring advanced customer satisfaction, increase revenues and provides media interest.
• Remote Ordering system
Let your guests to order all available food, drinks, services directly from their rooms or public located interactive terminals.
• Room Automation and Control
Unique room automation concept based on all-in-one multi-functional cost effective computerized control.
• Self-service systems
Check-in, check-out, status update, billing
• Special solutions
Building automation and management system, parking automation and navigation
ISSUES FOR SOLVE:
• Lack of general information for guests
• Multi-language issues
• Services and supplies information lack
• Unclear booking, ordering
• Multiple payment points (lobby, shop, restaurant, bar)
• Old-style and inconvenient room controls
• Printed information media
• Sales increase
• Popularity and loyalty increase
• Support of oldies and disabled guests
• Waiting for staff, misunderstanding and other guests inconvenience factors
SOLUTIONS:
• Touch screen user interfaces
• Computerized control and automation
• Self-service systems
• Interactive remote ordering systems
• All-in-One solutions
• Remote content management
ADVANTAGES:
• Increase of hotel level
• Media and Internet PR
• Increase of restaurant sells and services sells
• Increase of comfort level and customers loyalty
• Advertisement media, better services promotion
• Compensation of staff expenses and costs of printed production
• Optimization and automation of service
• New interactive services base
CLIENT TERMINALS LOCATIONS:
Lobby, reception, room,restaurant, bar, lift, corridor, spa, lounge
STRUCTURE SAMPLE:
Interactive Information System:
MAIN FEATURES
General hotels information and facilities list
Rooms detailed information: types, locations, photos, rates
Current available rooms information
Promotions and services
Special options:
On-screen room selection
Interactive hotel map and area map
Postcard machine
Services booking
Note: system is multi-language
SERVICE FUNCTIONS:
Processing of room requests (porter call, clean request, manager call, etc.)
Room video calls handling
Processing of booking and orders of services (taxi, guide, interpreter, etc.)
Managing of rooms booking, check-in, check-out
Check bills calculation and processing
Manager tasks processing
INTERFACE SAMPLE:
LOCATION OPTIONS:
Tabletop at reception desk
Wall mount at entrance or lobby
Kiosk outside or inside at lobby
Lifts and corridors wall mount
Lounge area wall mount and tabletop
Flush mount open frame option
Touch screen interactive menu and ordering system:
Multiple menu sources.
Quick, handy and clear ordering system.
Multi-language support.
Big attractive photos.
Multiple item options.
INTERFACE SAMPLE:
ORDER AND DELIVERY:
PORTABLE ON TABLET PC:
Services request and automation system:
MAIN FEATURES
Local options (required IO control):
Set “do not disturb” or “please clean room” states (outdoor LED)
Elevator remote request
Room light control and presets
Blinds control and presets
Fan/air-condition control and presets
TV on/off preset, time alarms
Music player
Access control
Energy saving switch
Remote options (required network connection):
Call for chambermaid
Check out luggage take out service request
Emergency call
Minibar refill call
Laundry service all
Custom services request and booking (tours, translator, guide, massage, escort, taxi, etc.)
Special options (required hi-speed network, build-in camera):
Internal video calls (room-to-room and room-to-lobby)
View hotel cameras (outside, swimming pool, lobby, hall, etc.)
Custom options
Note: system interface is multi-language
CONTENT STORAGE AND MANAGEMENT:
PRICES REFERENCE: SOFTWARE
PRICES REFERENCE: HARDWARE
